Asked, answered

Aibuz is founder-led. The engineer who runs the cluster is the person answering WhatsApp, doing migrations, and carrying the pager. Specialist help is brought in per project when needed.

Karachi, Pakistan. Our infrastructure is in Nuremberg, Germany and Manassas, United States.

Yes. EU data residency in Nuremberg and US hosting make us a fit for international clients, and the portal accepts USD and EUR.

It lets us keep the cluster uncrowded and prices flat. A 14-day refund window protects you if we are not a fit.

No. Your renewal price is your signup price. It is written into our Terms of Service.

Hosting has a 14-day money-back window. Domains and SSL are non-refundable once issued because registries charge us instantly. Full details in the Refund Policy.

Yes. Pakistani clients pay in PKR through local rails, German and EU clients in EUR, US and international clients in USD. The region selector in the menu switches every price on the site.

Yes, and it is the honest kind: quotes are itemized against what you actually use, and volume or multi-year commitments earn stated discounts. What we never do is loss-leader pricing recovered by overselling hardware.

Your services run to the end of the paid year, you get reminders before expiry, and your data remains exportable for thirty days after. We do not hold data hostage.

LiteSpeed web servers on NVMe storage, every website in its own isolated container, daily off-machine backups, in facilities in Nuremberg and Manassas.

PHP 7.4 through 8.5, selectable per website, with each new release available the week it ships. Node.js apps run on every supported version.

Yes, structurally: each website runs in its own container with its own resources. You share the physical machine, not the blast radius of a noisy neighbor.

Extensively. LiteSpeed plus LSCache is one of the fastest honest ways to run WordPress, and we harden logins by default.

Yes. Migrations include mail: mailboxes, folders, and deliverability records, moved and verified before DNS switches.

First response within one business day is the written commitment; minutes is the norm during working hours, Monday to Saturday 10:00 to 19:00 PKT. Service-down reports get same-day response, and cluster emergencies are worked until resolved.

Please do. The chat button on every page reaches the team, WhatsApp reaches the same people, and the free domain audit is a no-obligation way to see how we work.

Yes. Managed services and custom builds run on written agreements with scope, response times, and exit terms. Hosting runs on the published Terms, SLA, and Acceptable Use Policy, which are short enough to actually read.

In PKR, by bank transfer or the local payment options shown at checkout in the client portal, with a proper invoice for your records. Prices on this site are the prices — no dollar-rate surprises at billing time.

Yes. Every payment generates a formal itemized invoice with our company details, suitable for expense records and filing. Custom billing descriptors for agencies are available on request.

Daily. EUR and USD billing exist precisely for European and American clients, hosting sits in Germany and the United States, and support hours cover European mornings and American nights naturally from Karachi.

Yes — operating from Karachi since 2020, with the office address published on the contact page and on every invoice. We are easy to find on purpose.